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Claims Technician

Montreal Office

Date Posted: 11-10-17

This position is an excellent opportunity for a qualified, stable and committed individual seeking a long term fulfilling position. Fuel Transport is presently expanding rapidly and looking for a Claims Technician for our offices located in LaSalle, QC.

The person selected will be working with the direct supervisor to administer contract claims and facilitate processes for claims resolution.

Detailed Job Description:
  • Handle the claims reporting cycle.
  • Assess the validity of client or carrier claims.
  • Administer claims made by customers, receivers, and/or shippers for damaged goods/shortages of freight, late or rejected orders.
  • Prepare notices and follow up with carriers.
  • Liaise between carriers, insurance companies, salvage companies and internal/ external clients, as applicable.
  • Work closely with the accounting department to resolve carrier and customer accounting issues related to claims.
  • Investigate and assess claim status, recommend appropriate courses of action (repair processes and/or costs assessment).
  • Coordinate settlement of claims process.
  • Maintenance of permit registrations and related tasks.
  • Other administrative tasks including but not limited to preparing reports, preparing letters, filing.
Skills & Requirements:
  • Bachelor’s degree with 1 to 3 year’s experience in a similar position, or college degree (DEC, DEP) with 3-5 year’s experience in a similar position.
  • Experience in working in transportation claims, collections, or a related field with similar reality (Asset).
  • Proficient in Microsoft Office i.e. Outlook, Excel, Word (intermediate level).
  • Ability to prioritize many different requests and handle changing priorities; able to work independently.
  • Fully bilingual, both in English and French, verbal and written.
  • Excellent organizational skills and strong customer service orientation abilities.
  • Effective problem-solving and decision-making skills in a team environment.
  • Knowledge of supply chain management and/or logistics industry, transportation management software such as: TMW (Asset).
Fuel Transport offers a unique work environment derived from a family atmosphere and concept with long term career driven objectives for all its employees complemented by an above industry compensation package, performances incentives.

If you are interested in a career with us, please forward your CV to

Since 2003, Fuel Transport operates throughout North America as a privately-owned transportation provider using a hybrid model of 3 PL and asset based services with complementary warehousing and distribution divisions.  We believe in relationship building on all levels of our business, surrounding ourselves with the best people and with our relentless commitment to investing in technology, we have experienced a sustainable growth pattern within our sector.

Fuel Transport is focused on becoming a leader in the transportation industry in North America by bringing value to our clients, our suppliers, our employees, our industry, our communities and basically our world. We are dedicated to honorable business practices and creative logistic solution driven opportunities for all companies using our service and our industry.